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Services
At the Shrewsbury Road Surgery the doctors and the nursing team take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services.
We offer:
- Phlebotomy Service
- Cytology
- Vaccinations/Immunisations (Children and Adults)
- Travel Vaccinations
- Contraceptive Advice
- Maternity Services
- Child Health Surveillance
- ECG Clinic
- Diabetic Clinics
- Minor Surgery Procedures
- Mental Health Services
- Influenza Clinics (October – January)
- NHS Health Check and Primary Prevention Clinics
For advice on how to access the services, please ask at reception.
Clinics and Services
Phlebotomy Service
Your results
We offer blood tests to all patient over 14 years between 8.30am to 3pm (By appointment only)
Please contact the surgery online to submit a new request
Phlebotomy: missed appointments
If you are unable to attend your scheduled phlebotomy appointment, we regret to inform you that we are unable to offer another appointment within a month due to the high demand for this service. However, you can still have your blood test done at the local blood testing centres. To book an appointment, please use the online booking system
If you encounter any issues with online booking, you can also schedule your appointment by calling 0300 033 7700 Option 4
Please note our missed appointment policy (Did Not Attend - DNA)
If three or more appointments are missed, we will unfortunately have no choice but to remove you from our practice list.
Thank you for your understanding and cooperation.
External Phlebotomy Test Centres in Newham: Walk-In Blood Test Service
Blood tests now need to be pre-booked. The walk in service is no longer available.
The service is available for the residents of Newham from the age of 4 onwards.
More information is available on the East London NHS Foundation Trust website
The centres below are open from Monday to Friday excluding Public Holidays.
Appleby Health Centre Phlebotomy Service
- Address: 63 Appleby Road, Canning Town E16 1LQ
- Telephone: 0203 738 7085
- Opening Times: Monday to Friday. Non-Fasting 8am to 2:30pm (Last Ticket 3pm) Fasting 8am to 12pm (Excludes Bank Holidays)
The Centre Manor Park Phlebotomy Service
- Address: 30 Church Road, Manor Park, E12 6AQ
- Telephone: 0208 553 7400
- Opening Times: Monday to Friday: 7am to Last Ticket 3:30pm, Saturday: 8:30am to Last Ticket 12:20pm (Excludes Bank Holidays)
Shrewsbury Road Health Centre Phlebotomy Service
This location has a dedicated Diabetic Phlebotomy Room)
- Address: Shrewsbury Road, Forest Gate, London E7 SQP
- Telephone: 0208 586 5142
- Opening Times: Monday to Friday: 7am to 3:30pm (Last Ticket 3pm), Saturday: 8am to 11am (Last Ticket 11am) (Excludes Bank Holidays)
Vicarage Lane Health Centre Phlebotomy Service
- Address: Vicarage Lane, Stratford, E15 4EF
- Telephone: 020 8536 2070
- Opening Times: Monday to Friday: 8am to 3pm (Last Ticket 3pm) (Excludes Bank Holidays)
Important
- For blood tests for babies aged 0 to 2 years: You need to book an appointment. To do this call Newsham University Hospital Switchboard on 020 7476 4000 and request to be transferred to Rainbow Ward
- For Blood tests for children aged 2 to 4 years: You can go straight to Zone 4 at Newham University Hospital. Opening and closing times may vary. Please call-in advance to check the times for Blood Tests at Newham University Hospital
Main switchboard number for Newham University Hospital: 020 7476 4000
Note: Please ensure that blood forms are completed fully and clearly on all duplicate sheets. Otherwise, the lab technician will not process the tests.
Blood tests for diabetic patients
We offer a separate service for Diabetic patients at the Practice to minimise waiting times. This is to prevent any complications due to fasting and not taking your medication as per usual protocol.
We would prefer Diabetic patients to attend before 10 am but no later than 11am as the blood result accuracy will be affected by them fasting for an abnormally long period due to possible ketoacidosis.
For patients requiring a Glucose Tolerance Test patients need to book an appointment at the Health Centre they choose to attend, this is the only part of the service, which is not walk in, as they have a 2 hour wait for repeat bloods
Specimens
If you have been requested to bring a specimen for testing, please ensure that you drop it off at the Shrewsbury Road Health Centre, Phlebotomy Services by 3.00pm in the designated area.
Patients must ensure that the specimen bottle is clearly marked with name and date of birth.
Specimens brought in after 3.00pm will not be collected by the courier service and hence you will need to take it to Newham General Hospital to Pathology.
You may alternatively take the specimen straight to Newham General Hospital
Asthma Clinic
We offer an Asthma clinic every Wednesday morning – By appointment only.
Child Health Clinic
Alternate Thursday afternoon – By appointment only
Covid Vaccination
Get information about COVID-19 vaccination, who can get it, and safety and side effects
Diabetic Clinic
Monday to Friday – By appointment only.
ECG Clinic
Alternate Monday and Friday morning – By appointment only.
Flu Vaccination
Find information about the flu jab, including who should have it, why and when
Free Vitamin D for 60s and over
If you are a Newham resident aged 60 or over, you can get free vitamin D supplements to help you stay healthy.
You can collect from our surgery:
| Day | Opening hours |
|---|---|
| Monday | 3pm to 5pm |
| Tuesday | 3pm to 5pm |
| Wednesday | 3pm to 5pm |
| Thursday | 3pm to 5pm |
| Friday | 3pm to 5pm |
| Saturday | 10am to 11am |
| Sunday | Closed |
To find out more, speak to us, visit your local library, or visit Newham London website
Health Visitor
The health visitor is available for advice on a variety of issues including weaning, breast feeding, immunisation, child care, family concerns.
The health visitor can be contacted on 020 8586 5161 or 020 8565 5048.
Immunisation Clinic
All childhood vaccinations are provided by appointment on Monday afternoons.
Many potentially fatal childhood diseases have been virtually eradicated in the UK due to the availability of vaccination. It is nonetheless very important that babies and children are fully immunised. Reminders are sent out by the surgery.
Midwives
The midwives are actively involved in antenatal and postnatal care and can be contacted on 020 3182 1000 at St. Stephen’s Midwifery Group Practice.
Minor Surgery
Every Tuesday morning – By appointment only.
New Patient Screening
Monday to Friday – By appointment only.
NHS Health Check
Monday, Tuesday and Thursday afternoon – By appointment only.
Over 75s
If you are a senior patient and would like an annual check please contact the surgery for an appointment.
Secondary Care Treatment
Patients who are not entitled to NHS treatment may be charged at the secondary care rate.
Social Prescribing
Many things affect your health and well-being. GPs tell us, that a lot of people visit them feeling isolated lonely or stressed out by; work, money, and housing problems.
These are issues that can't be fixed by doctors and medicine alone. At its most basic a Social Prescription offers the kind of help that doesn't come in a tube or a bottle. The idea behind Social Prescribing is to help you have more control over your healthcare and find ways to manage your needs in a way that suits you.
Watch this short video or read the full transcript below.
What is social prescribing?
There are lots of different ways of providing Social Prescribing Services. It often starts with a conversation, perhaps with a Link Worker, a Support Broker, or a Community Navigator. They are there to listen to you and put you in touch with whatever you might need to feel better.
That might mean being introduced to a community group, a new activity or a local club. It could be legal advice, or volunteers to help around the house. It might just be information and guidance, a bit of inside knowledge on your situation and what local resources there are available. It could even be some support in how to create something new.
Studies show that individuals with social prescriptions get better and feel better faster than those treated with medicine alone and because it works it's happening more and more.
Talk to your doctor health professional or local authority today to find out how it can work for you.