Non-urgent advice: Important notice
We recommend that you use the NHS App to request medication which are on your repeat list.
If you don’t have a smart phone or would prefer to use a home computer, you can make an NHS account and request your medicines here: www.nhsapp.service.nhs.uk/login
You can also ask your pharmacist to request them for you.
If you require help or more information on how to use NHS App for repeat prescription ordering, please visit: https://www.nhs.uk/nhs-app/nhs-app-help-and-support/prescriptions-in-the-nhs-app/ordering-a-prescription/
We are unable to take orders or issue repeat prescriptions over the phone or via fax. Please allow two complete working days before collection and make allowances for weekends and public holidays. Where possible give exact drug names when ordering.
Please request repeat medication well in advance and remember to make an appointment to see the doctor before your review date expires.
The surgery offers the Electronic Prescription Slip (EPS), allowing patients to collect some acute and repeat prescriptions directly from their nominated pharmacy.
The surgery is able to transmit prescription requests directly to the pharmacy. Please discuss this with your pharmacist if you are interested in setting this up.
Repeat Prescription Policy
Please order your medication before you run out and ensure you have enough medication as up to 48 hours is required for the request to be processed. Regretfully we cannot take telephone requests for repeat prescription due to possibility of error.
Prescriptions required near Bank Holidays
To reduce the risk of running out of medication when the Practice is closed due to a Bank/Public Holiday, please ensure you order your medication early to allow for this busy period.