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Repeat Prescriptions



Requests for prescriptions must be made in writing using the repeat prescription slip, via online or pharmacy. You also can email your prescription requests to our dedicated email
(Please note that no other queries or complaints will be taken into account if they are sent to this email and such emails will be deleted)
We are unable to take orders or issue repeat prescriptions over the phone or via fax. Please allow two complete working days before collection and make allowances for weekends and public holidays. Where possible give exact drug names when ordering.

Please request repeat medication well in advance and remember to make an appointment to see the doctor before your review date expires.

The surgery offers the Electronic Prescription Slip (EPS), allowing patients to collect some acute and repeat prescriptions directly from their nominated pharmacy.

The surgery is able to transmit prescription requests directly to the pharmacy. Please discuss this with your pharmacist if you are interested in setting this up. 

Online Services

Repeat prescription ordering and appointment booking are now available online via the Patient Access link. Using this service patients can also access their medical records for information regarding their medical problems, medication and adverse reactions.

Sign in to patient access

To sign up to use this service please contact reception for your online registration instructions.

Repeat Prescription Policy

Please order your medication before you run out and ensure you have enough medication as up to 48 hours is required for the request to be processed.  Regretfully we cannot take telephone requests for repeat prescription due to possibility of error.

Pre-payment Certificates:

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a pre payment certificate.

  • The quickest way to order a PPC is online - Buy or Renew a PPC Online
  • If you need help buying a PPC, call us on 0300 330 1341

Medicines waste is a serious and growing problem within the NHS.  Sometimes Patients and Carers continue to request more repeat medicines than they need and stockpile at home.

Electronic Prescribing

Shrewsbury Road Surgery is pleased to inform you that we provide Electronic Prescribing Services (EPS).

Electronic Prescribing enables the practice to electronically send prescriptions to a pharmacy of a patients choice. This makes prescribing and dispensing medication efficient and convenient for patients and staff.

The benefits:

  • You will not need to visit the practice to pick up your prescription, the practice would have sent it electronically to your nominated pharmacy and you can go straight there.
  • The prescription is generated electronically, so there is no paper prescription to lose.
  • You may not have to wait as long at the pharmacy as your repeat prescriptions can be made ready before you arrive.

Prescriptions required near Bank Holidays

To reduce the risk of running out of medication when the Practice is closed due to a Bank/Public Holiday, please ensure you order your medication early to allow for this busy period.

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