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Friends And Family Results 2020

Below are the responses we received to the question "Overall, how was your experience of our service?"

December 2020

Total number of responses -125
Very good - 78 (62%)
Good -31 (25%)
Neither good nor poor - 5 (4%)
Poor - 4 (3%)
Very poor - 7 (6%)
Don’t know - 0 (0%)

Below are the responses we received to the question "Overall, how was your experience of our service?"

November 2020

Total number of responses -128
Very good - 90 (70%)
Good -29 (23%)
Neither good nor poor - 3 (2%)
Poor - 0 (0%)
Very poor - 5 (4%)
Don’t know - 1 (1%)

Below are the responses we received to the question "How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

October 2020

Total number of responses - 101
Extremely Likely - 79 (78%)
Likely - 13 (13%)
Neither Likely nor Unlikely - 3 (3%)
Unlikely - 3 (3%)
Extremely Unlikely - 2 (2%)
Don’t Know - 1 (1%)

Below are the responses we received to the question "How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

September 2020

Total number of responses - 53
Extremely Likely - 34 (64%)
Likely - 14 (26%)
Neither Likely nor Unlikely - 1 (2%)
Unlikely - 1 (2%)
Extremely Unlikely - 2 (4%)
Don’t Know - 1 (2%)

Below are the responses we received to the question "How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

August 2020

Total number of responses - 52
Extremely Likely - 36 (69%)
Likely - 12 (23%)
Neither Likely nor Unlikely - 0 (0%)
Unlikely - 1 (2%)
Extremely Unlikely - 3 (6%)
Don’t Know - 0 (0%)

July 2020

Total number of responses - 40
Extremely Likely - 27 (68%)
Likely - 11 (28%)
Neither Likely nor Unlikely - 1 (3%)
Unlikely - 0 (0%)
Extremely Unlikely - 1 (3%)
Don’t Know - 0 (0%)

June 2020

Total number of responses - 49
Extremely Likely - 34 (69%)
Likely - 8 (16%)
Neither Likely nor Unlikely - 1 (2%)
Unlikely - 0 (0%)
Extremely Unlikely - 5 (10%)
Don’t Know - 1 (2%)

May 2020

Total number of responses - 44
Extremely Likely - 34 (77%)
Likely - 6 (14%)
Neither Likely nor Unlikely - 0 (0%)
Unlikely - 0 (0%)
Extremely Unlikely - 3 (7%)
Don’t Know - 1 (2%)

 

Friends and Family Test Results for April 2020 (PDF, 159KB)

Friends and Family Test Results for March 2020 (PDF, 132KB)

Friends and Family Test Results for February 2020 (PDF, 157KB)

Friends and Family Test Results for January 2020 (PDF, 156KB)

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