PATIENT SUPPORT – WORRIED ABOUT COVID-19
The Practice has put in place measures to ensure the safety and any social issues of our patients and staff while also ensuring services are available as normal.
If you need any support ranging from social or anxiety issues we have dedicated staff members to aid you in your concerns. Please ring the Surgery for more information.
Tazeem Ali - Health Care Assistant/Care Co-ordinator
Natasha Sutton - Social Prescriber
Coronavirus & living with diabetes
Living with diabetes is difficult right now, faced with uncertainty that comes with the coronavirus and the recent news reports linking diabetes with an increased risk of dying from COVID-19 it is more important than ever to take control of your condition and access appropriate support when you need it. We have adapted our our services to be able to continue to provide the care you need.
All of our diabetes services continue to provide care and support through telephone, virtual and online clinics, with face-to-face care available where appropriate, such as foot care clinics. Together with local health and care partners we have developed some information online: https://www.eastlondonhcp.nhs.uk/ourplans/diabetes to support you through this period and we encourage you to read this information and use the information and education that is available. The NHS continues to be here if you need us.
Social prescribing - coronavirus weekly update
9 April 2020
Welcome to the second edition of the social prescribing update. Our aim is to summarise key guidance that has been issued in the previous week, and link you to resources and support relevant to the role of social prescribing during the Coronavirus (COVID19) outbreak. If you have any queries relating to any of this content, please contact: email@example.com
You’ll find previous editions on the Social Prescribing Collaboration Platform in the Latest News section.
Guidance on shielding vulnerable people (Public Health England)
FAQs for patients re. shielding/caring for people at highest clinical risk from Covid 19.
Guidance to health professionals on using the NHS Volunteers Scheme
NHS Volunteer Responders referrers’ portal Health and social care professionals, pharmacists and local authorities can make requests by submitting details online via the portal. You can also call 0808 196 3382 to refer patients.
NHS guidance to general practices re the coronavirus response is regularly updated on the NHS England website.
Webinars, discussions and support
Webinars focussing on issues relevant to social prescribing link workers take place every Wednesday between 1.30 and 2.30pm. The webinar this week (8 April) was on staying emotionally resilient during the coronavirus outbreak. You can see the slides on the social Prescribing Collaboration Platform, by following the webinar link.
Next week’s webinar (15 April) will be Social prescribing link workers: Working with local authority hubs to get food and medicine supplies to vulnerable people Register here.
Recordings and slides from previous webinars can also be found on the Social Prescribing Collaboration Platform*.
There is an active discussion forum specific to coronavirus on the Collaboration Platform. This can be used at any time for peer support and to share questions or information. (It is not always monitored in real time.)
*If you are not already a member of the Collaboration Platform, email firstname.lastname@example.org and follow the instructions in the email invitation which you will receive.
A reminder that the NHS England e-learning for social prescribing link workers is available on the Health Education England hub. Six modules are now live.
Our regional learning coordinators (RLCs) work across the country to support link workers, developing peer support networks and providing learning opportunities. They are all highly experienced in social prescribing and community development and provide an invaluable resource to all social prescribing link workers. Before the coronavirus outbreak a huge programme of face to face meetings and training sessions had taken place across the country. We can’t provide that same face to face support at the moment. The RLCs are still available to support you, particularly if you are struggling in your role, and they are busy setting up regular virtual peer support gatherings. We’ll let you have more information soon.
If you don’t already know who your RLC is, email us at email@example.com telling us where you’re based and we’ll put you in touch.
Useful links and leaflets
- Elefriends - Online community for people struggling with their mental health from Mind
- How to look after your mental health during the coronavirus outbreak from the Mental Health Foundation -
- Domestic abuse and Covid 19 – a resource produced by Safe Lives.
- Coronavirus, what it means to you – a wide range of information produced by Citizens’ Advice
- Coronavirus anxiety tips. Every Mind Matters (NHS)
- Coronavirus and your wellbeing – a suite of resources from Mind.
- Supporting young people's mental health during coronavirus - a range of resources from the Anna Freud Centre for Children and Families
- Supporting people with an autistic spectrum disorder – produced by the National Autistic Society.
- Easy read information about coronavirus . Also provides information about supporting someone with a learning disability, from Mencap.
- Coronavirus information for people affected by dementia – from the Alzheimers Association.
- Coronavirus (COVID-19): information for families looking after someone with dementia – from Dementia UK
- Personalised Plan Wellbeing Template - published by the National Academy for Social Prescribing
- Coronavirus appeal – launched by the National Emergencies Trust to help those most affected by the coronavirus outbreak.
- Supported self management – information from the NHS England’s Personalised Care team to help care professionals support people with long term conditions who are at increased risk from the coronavirus.
- #HelpNewham information leaflet (.pdf, 657KB)
- Leaflet with important advice and help for those who are ‘shielding’ at home (.pdf, 84KB)
- Top tips for mental health and wellbeing (.pdf, 107KB)
- Mental Health and Wellbeing_list of service providers (.pdf, 299KB)
- Bereavement and Support Info Guide (.pdf, 303KB)
- Vitamin D advice (.pdf, 106KB)
- Money Management and Financial Hardship_list of service providers (.pdf, 297KB)
- Top tips for managing your money (.pdf, 183KB)
- Make Yourself Heard - domestic abuse (.pdf, 862KB)
- Mens Advice Line - domestic abuse (.pdf, 2.17MB)
And finally, our quote of the week:
The final verse of a poem, written by Stephanie Smith – AGE UK Nottingham & Nottinghamshire Social Prescribing Link Worker (based on the true experience of a very grateful patient) - March 2020.
“I once felt so useless when I now know I’m a star,
I’m strong and I’m resilient because I’ve come so far.
My life is now worth living when it could have been so tragic,
And that’s why social prescribing is a prescription of pure magic.”
Social Prescribing Team
The Personalised Care Group
NHS England and NHS Improvement