Shrewsbury Road Surgery

PRIMARY CARE TRUST

Our practice comes under the NHS East London and the City They are based at:

5th Floor, Clifton House
75-77 Worship Street
London
EC2A 2EJ

Telephone number: 020 8586 6200

VIOLENT AND ABUSIVE BEHAVIOUR

The practice will not tolerate violent or abusive behaviour directed towards the doctors or members of staff. Any such incident will result in the perpetrator being removed from our practice list.

FREEDOM OF INFORMATION – PUBLICATION SCHEME

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available. This scheme is available from the practice manager.

ACCESS TO RECORDS

Patients may apply for access to their own medical records by making an appointment with the practice manager. In the case of a minor, access may be gained by the child’s parent or guardian. The charge for this service is £10.00 for a computer printout plus any photocopying charges if applicable.

PATIENT CONFIDENTIALITY AND DATA PROTECTION

We ask you for personal information so that you can receive appropriate care and treatment. This information is recorded on computer and we are registered under the Data Protection Act. The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning of a multi-disciplinary team it is sometimes necessary that medical information about you is shared between members of the practice team.

COMMENTS AND COMPLAINTS

We endeavour to provide a friendly and quality service to our community. If you have any helpful comments to make, please put them in writing to the practice manager. If you have any complaints about anything to do with the practice, please ask for the complaints procedure - available from the practice manager.

PATIENT PARTICIPATION GROUP

We have an active Patient Participation Group at the surgery incorporating a patient support group. For more information please contact:
P Rowe on 020 8472 4730
K Phul on 020 8552 7384
F Mills on 020 8471 3355
K Hazel on 020 8471 5729
I K Chohan on 020 8552 6157
J Chakravarty on 020 8471 8763

IMMUNISATIONS

Many potentially fatal childhood diseases have been virtually eradicated in the UK due to the availability of vaccination. It is nontheless very important that babies and children are fully immunised. Reminders are sent out by the practice.

HIB (Haemophilus influenzae type B) can cause:

- a type of meningitis	- a severe form of croup (epiglottitis)
- blood poisoning (septicaemia)	- joint and bone infections	- pneumonia

 

Each year about 1,300 children in the UK are infected by HIB and over half of these children develop HIB meningitis. HIB immunisation is now offered to all babies and children up to four years old. We strongly recommend that all children under four receive this immunisation.

Current recommendations are:

2 months	5-in-1 Pneumococcal (PCV)	Pediacel Prevenar
3 months	5-in-1 Meningitis C	Pediacel
4 months	5-in-1 Pneumococcal (PCV) Meningitis C	Pediacel Prevenar
12 months	Hib B + Meningitis C	Menitorix
13 months	MMR Pneumococcal (PCV)	Prevenar
3 years 4 months to 5 years	dTaP/IPV MMR 2	Repevax or Infarix + HIB
12 - 13 years (girls only)	HPV	Cervarix (3 doses in 6 months)
13 - 18 years	Td/IPV	Revaxis

TETANUS INFECTION

Tetanus infection may be picked up from wounds occuring in the garden or street. We recommend that everyone has a booster every 10 years.